Ordering

What is the policy for sale items?

All sale items and discounted items are final sale. Quantities are limited and are not eligible for return or store credit.  If the price of an item has changed since you purchased that item(s), the new prices are not able to be transferred to any previous orders. We do not offer price adjustments.

 

What type of payments do you accept?

We accept the following forms of payment for online purchases:

 

• Visa

• Mastercard

• American Express

• Discover

 

PLEASE NOTE: We are unable to accept American Express Prepaid Gift Cards.

 

 Artistvsart.com uses Secure Socket Layer (SSL) encryption to scramble credit card information so that customer transactions are safe and secure.

 

Do you charge tax?

We are required by the state of California, Florida & Arizona to charge sales tax to any orders being shipped to a California, Florida, or Arizona address. We are required to charge freight tax on orders shipped to Florida.

 

How do I use a promo code or merchandise credit?

At checkout, you may enter valid promo codes. Artist vs Art promo codes are case sensitive so please be sure you are entering them correctly. After you have applied your promo code, please make sure you see the code applied to your order in the Order Summary section before proceeding to checkout. Only one promotional code can be used per order. After an offer has expired, we are unable to honor the promotion on future orders. Additionally current promotions are unable to be applied to previous purchases.

 

Can I change or cancel my order?

Once an order has been placed, we cannot adjust or cancel the order. Our warehouse processes the orders immediately. Please contact us immediately if changes are needed. We will do our best, however we cannot guarantee we will be able to make any changes.

Subscribe